Terms & Conditions

Last updated: December 2025

1. Agreement to Terms

By using our website (www.officility.co.za) and services, you agree to these Terms and Conditions. If you don't agree, please don't use our website. These terms are governed by South African law.

2. Our Services

Officility provides social media management, virtual assistance, content strategy, and related digital services. We provide these services on an "as-is" basis. We reserve the right to modify or discontinue services at any time with reasonable notice.

3. What You Can and Can't Do

You can:

Use our website for personal or business inquiries
Download or print information for your own use
Contact us about our services

You can't:

Copy, reproduce, or republish our content without permission
Use our website for illegal purposes, fraud, or harassment
Scrape, hack, or attempt to gain unauthorised access
Send spam or unsolicited messages
Impersonate others or misrepresent yourself
Use our website in any way that could harm our systems or business

If you violate these terms, we reserve the right to terminate your access and pursue legal action.

4. Intellectual Property

All content on our website (text, images, logos, design) is the property of Officility or our licensors and is protected by copyright law. You may not use, copy, or adapt this content without written permission.

If you submit content to us (enquiries, testimonials, feedback), you grant us permission to use it in our marketing and operations.

5. Third-Party Links

Our website may link to third-party websites. We're not responsible for their content, privacy practices, or security. Review their terms and privacy policies before using them.

6. No Professional Advice

Content on our website is for information purposes only. It does not constitute legal, financial, medical, or business advice. Always consult appropriate professionals for important decisions.

7. Limitations of Liability

We are not liable for:

Inaccuracy or incompleteness of information
Service interruptions or technical issues
Damage caused by viruses or malware
Unauthorised access to your information
Loss of data, profits, or business opportunity
Any indirect or consequential damages

No method of transmission over the internet is 100% secure. Use our website at your own risk.

8. Your Information and POPIA

How we collect and protect your information is described in our separate Privacy Policy. By using our website, you consent to our privacy practices. We comply with South Africa's Protection of Personal Information Act (2018).

9. Changes to These Terms

We may update these terms from time to time. We'll notify you of significant changes by posting the updated terms on this page. Your continued use means you accept the updated terms.

10. Dispute Resolution

These terms are governed by South African law. If there's a dispute:

Contact us at hello@officility.co.za to discuss
If we can't resolve it, either party may pursue legal action in South African courts

11. General

These terms, together with our Privacy Policy and Accessibility Statement, form the entire agreement between us
If any part of these terms is invalid, the rest remains in effect
We're not responsible for failures beyond our control (natural disasters, war, pandemics, infrastructure failures)
You can't transfer your rights under these terms without permission; we may transfer ours to affiliates or successors

12. Contact Us

For questions or disputes:

Email: hello@officility.co.za

Phone: +27 (0)10 591 2086

Address:
Officility (Pty) Ltd
3 Dove Street
Ferndale, Randburg 2194
South Africa

We aim to respond to all inquiries within 5 business days.